Supply | Risk and Quality Management
Trace Products and Manage Quality Control Start-to-Finish with Supplier Quality Management
Protect your brand with higher quality and fewer recalls
Recalls can involve high costs and life-threatening situations. Consistent quality and lot, batch, and serial number traceability are crucial for controlling risks and safeguarding consumers. E2open Risk and Quality Management addresses these issues by helping manufacturers trace the origin of products, lots, batches, and raw materials and effectively manage quality and recall risks.
Difficulties gaining visibility into quality issues
One defect can halt production and damage your brand
Reduced visibility, particularly in multi-tier supply chains that leverage outsourcing, can make it difficult for manufacturers to manage quality concerns quickly and efficiently. Regulated industries such as pharmaceuticals require an immediate response to quality issues for compliance. Automotive assembly lines can be halted by a single defective, difficult-to-trace component. Apparel and footwear brands must instruct suppliers and manufacturers regarding items to earmark for testing, then store test results to prevent brand damage that might take years to reverse.
Efficient quality monitoring and risk management
Continuously monitor production quality and receive alerts for deviations. Tracing products in the manufacturing cycle, logistics network, and customer channels helps you reduce costs and manage recalls more effectively.
Analyze your end-to-end supply chain
The system captures all production steps and uses end-to-end visibility to analyze your entire supply chain, including external manufacturers, to discover the cause of a defect.
Trace and control by lot
Multi-lot genealogy trees provide lot, batch, and serial number traceability, tracking each step of production for complex components so you can address disruptions before they escalate.
Conduct recalls quickly and decisively
Full chain-of-custody records enable you to review all suppliers and manufacturers, identify every affected product, and act decisively for fast, efficient recalls.
Minimize downtime and obsolescence
After identifying the source of a defect, the application pinpoints its root cause so you can quarantine defective components and release the others back into production.
Improve productivity
Automation with advanced quality-management capabilities reduce manual tracking activities, resulting in fewer errors and increased efficiency for operational teams.
Safeguard brand integrity
The ability to manage quality concerns quickly and efficiently—especially in regulated industries—helps you preserve the integrity of your brand and reputation.
Other applications within the supply ecosystem
Supply Forecast Collaboration
Supplier Inventory Collaboration
Buy-Sell Management
Testimonials
Limit liability exposure