Supply | Risk and Quality Management

Trace Products and Manage Quality Control Start-to-Finish with Supplier Quality Management

Risk and quality management

Protect your brand with higher quality and fewer recalls

Recalls can involve high costs and life-threatening situations. Consistent quality and lot, batch, and serial number traceability are crucial for controlling risks and safeguarding consumers. E2open Risk and Quality Management addresses these issues by helping manufacturers trace the origin of products, lots, batches, and raw materials and effectively manage quality and recall risks.

One defect can halt production and damage your brand

Difficulties gaining visibility into quality issues

One defect can halt production and damage your brand

Efficient quality monitoring and risk management

Continuously monitor production quality and receive alerts for deviations. Tracing products in the manufacturing cycle, logistics network, and customer channels helps you reduce costs and manage recalls more effectively.

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Analyze your end-to-end supply chain

The system captures all production steps and uses end-to-end visibility to analyze your entire supply chain, including external manufacturers, to discover the cause of a defect.

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Trace and control by lot

Multi-lot genealogy trees provide lot, batch, and serial number traceability, tracking each step of production for complex components so you can address disruptions before they escalate.

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Conduct recalls quickly and decisively

Full chain-of-custody records enable you to review all suppliers and manufacturers, identify every affected product, and act decisively for fast, efficient recalls.

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Minimize downtime and obsolescence

After identifying the source of a defect, the application pinpoints its root cause so you can quarantine defective components and release the others back into production.

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Improve productivity

Automation with advanced quality-management capabilities reduce manual tracking activities, resulting in fewer errors and increased efficiency for operational teams.

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Safeguard brand integrity

The ability to manage quality concerns quickly and efficiently—especially in regulated industries—helps you preserve the integrity of your brand and reputation.

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Limit liability exposure

Efficiently manage quality and recall risks to avoid costly disruptions.

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