Product Recall Management Helps Protect Your Brand with Defect Detection and Traceability
Protect your brand by quickly pinpointing quality issues and taking decisive action. With e2open Recall Management, you can analyze goods for potential failures, identify the source of any defects, locate and quarantine the affected goods, and respond quickly with surgically precise recalls.
Automatically detect quality issues and effectively manage recalls
Brand owners lack the speed and visibility to detect issues quickly
The continued rise in outsourcing and the variability of raw materials has led to an increasing number of defective goods. When you add in the complex nature of global supply chains, it becomes obvious that identifying quality issues can feel like finding a needle in the figurative haystack. Unfortunately, the inability to identify defective goods and respond quickly can lead to costly recalls and brand damage—and even danger to consumers.
Identify defects, locate the source, respond rapidly
Recall Management gives you the ability to pinpoint the root cause of defects quickly, so you can prevent future recalls.
Identify failure patterns
You can build material and process genealogies to track patterns by leveraging transactional updates from backend manufacturing execution systems.
Simulate multiple recall scenarios
Flexible and configurable data models help you simulate various scenarios to optimize the recall process across your entire supply chain while minimizing disruptions.
Create unique recall workflows
Every recall is different, and coordinating with partners is essential. You can create workflows and business rules to establish a recall process tailored for each situation.
Preemptively identify issues
Chain-of-custody visibility enables you to track manufacturing deviations, failures, and other important factors across your end-to-end supply chain.
Quickly generate insights
You can easily go from data to insights using robust reporting capabilities with transactional KPI metrics, cycle time reports, and variance reports.
Mitigate brand damage
By identifying defects early and pinpointing their source, you can minimize the potential damage from quality issues and defective products.
Lower costs
Due to rapid responses to quality issues
Time savings
From faster, more efficient recalls
Fewer expedited shipments
By reducing quality defects
Related applications
Customers
Testimonials
With the e2open system, processes that used to take a whole calendar year now happen in a matter of days.
We know what stock we have in the channel, is it healthy, what our average days of stock are, do we ship in more or do we reduce what we are shipping? We are really in control of channel data.
We rebranded e2open Concierge Services as Help Desk Plus and it has become a real extension of our company. The Help Desk Plus has enabled us to meet our partners where we need them and where they need us and make it as seamless and as easy as possible for our partners to go to market for their customers.
Centralizing and automating our export control processes, and particularly our trade compliance, not only reduces risk for Sandvik, but opens new opportunities to do more business worldwide.
Working with e2open enables us to better fulfill short supplier lead times, reduce inventory levels, and dramatically improve inventory turns—all while lowering the total cost of ownership to our customers.
By implementing an integrated international purchasing system, we have ensured that Leggett & Platt is maximizing its efforts to conduct its international procurement activities in a compliant manner.
E2open compliance capabilities are very important for the Geodis Supply Chain Optimization compliance risk management program. The digital information is key to providing timely and accurate visibility, streamlining our compliance check processes, improving their efficiency and reliability. We’re now very well-positioned for the next wave of growth and ready to offer our customers more value than ever before.
The vision for us is that the core activities of transportation should be running independently and smoothly without any interaction from ourselves so that we can really focus on the additional services that we offer to our customers.
Having visibility to the supply chain gives us and our suppliers the opportunity to plan. We talk about planning its capacity, its resources, its material—and it helps with the cost as well by having all those elements tied together.
We want to achieve world-class logistics, with teams able to leverage the best tools to overcome todays and future challenges. The benefits we are anticipating by using e2open’s TMS tool for intercontinental logistics are threefold: standardization, reduction of logistics costs, and end-to-end visibility. This should give us a competitive advantage in the market.
The e2open capabilities through supplier collaboration have enabled Jabil to standardize and digitalize our forecast communication process for all suppliers, providing increased optionality for more efficient collaboration. This is undoubtedly providing us with a competitive advantage, ensuring we have near real time visibility into forecast status with our suppliers and helping us make more reliable commitments to our customers.
Quickly identify defects, manage your recalls, and prevent damage with greater speed.
