Solution Brief

Transform Your Channel Management with e2open’s Managed Services

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Drive partner performance, ensure data quality, and maximize ROI

Managing diverse channel partners with unique needs can feel like a high-stakes juggling act. Your success depends on personalized engagement and seamless support — but it’s a challenge to deliver this consistently across your entire ecosystem.

E2open’s Channel Managed Services takes this burden off your shoulders, providing expert support that complements your channel strategy and empowers your partnerships.

Get the solution brief

Expert management across your entire channel ecosystem

Our comprehensive suite of managed services delivers the expertise, tools, and support your business needs:

Channel Data Management

Our specialized data stewards ensure your channel data is complete, accurate, and processed without delays.
  • 36,000+ feeds processed annually by our expert data stewards
  • 17+ million error transactions resolved
  • Identify and fix missing data, format errors, and validation issues quickly

Partner Incentives Management

Streamline incentives, rewards, and funds management with our specialized incentives management team.
  • $514 million in payments processed globally each year
  • 40,000+ claims and 66,000+ proof of performance documents managed
  • $1 million in claims overpayment avoided
  • $1 billion in rebate claims validated

Identification Services

Enhance match rates and accuracy for resellers and end customers.
  • 100,000+ records researched and added to our Global Enterprise Directory annually
  • Properly identify and consolidate reseller names to improve loyalty and performance
  • GDPR-compliant identification of end customers and business locations

Data Integrity & Specialized Services

Gain deeper channel insights and ensure compliance.
  • Sales data integrity analysis for SOX audit requirements
  • Channel consulting from our experienced team
  • E-commerce price monitoring across global e-tailer websites

Expert management across your entire channel ecosystem

Our comprehensive suite of managed services delivers the expertise, tools, and support your business needs:

Channel Data Management

Our specialized data stewards ensure your channel data is complete, accurate, and processed without delays.
  • 36,000+ feeds processed annually by our expert data stewards
  • 17+ million error transactions resolved
  • Identify and fix missing data, format errors, and validation issues quickly

Partner Incentives Management

Streamline incentives, rewards, and funds management with our specialized incentives management team.
  • $514 million in payments processed globally each year
  • 40,000+ claims and 66,000+ proof of performance documents managed
  • $1 million in claims overpayment avoided
  • $1 billion in rebate claims validated

Identification Services

Enhance match rates and accuracy for resellers and end customers.
  • 100,000+ records researched and added to our Global Enterprise Directory annually
  • Properly identify and consolidate reseller names to improve loyalty and performance
  • GDPR-compliant identification of end customers and business locations

Data Integrity & Specialized Services

Gain deeper channel insights and ensure compliance.
  • Sales data integrity analysis for SOX audit requirements
  • Channel consulting from our experienced team
  • E-commerce price monitoring across global e-tailer websites

Why choose e2open Managed Services?

Our managed services deliver consistent value through evolving market conditions to help you:

Reduce operational costs while improving partner service

Ensure data quality with expert oversight (<2% error rate)

Process payments correctly the first time (99.8% success rate)

Prevent overpayments (98% claim audit accuracy)

Focus on strategy while we handle the operational details

Scale services up or down based on your changing needs

Access specialized expertise without expanding your team

Ready to transform your channel management?

Contact our team today to learn how e2open’s Channel Managed Services can help you drive partner performance, ensure data quality, and maximize your channel ROI.