The ability to track an item as it travels throughout the world in real time is becoming more widespread with the proliferation of faster and more reliable connectivity, cost-effective IoT devices, and improved compatibility across systems and software platforms.
However, the question supply chain management and transport teams ask themselves has shifted from “Where is my shipment?” at the macro level to a more granular-level “When will my shipment arrive at the next stop?” and “Are there any risks of a delay?” As such, the ability to predict estimated times of arrival (ETAs) for shipments has become a must-have, increasingly critical capability for all shippers.