As retailers resume the service expectations they held prior to the pandemic, chargebacks to consumer packaged goods companies are reaching historic levels due to ongoing supply disruptions. Don’t let tighter delivery windows, higher non-compliance fines, and tougher on-time, in-full (OTIF) requirements erode your bottom line. The eight imperatives in this ebook give you actions to take now and help you create consistently strong performance in the future.
In addition to reducing the cost of goods sold, the journey to improve service performance leads you to a more resilient, efficient supply chain, making these imperatives a powerful catalyst for transformation.